That day, the good news for Apple! As it became known, j. D. Power today unveiled the results of its latest report on customer satisfaction in the market for Smartphone (Smartphone Customer Satisfaction Study) in the U.S. and the iPhone again took first place and leave your competition behind.
According to the J.D. Power:- iPhone 4800 points. As it turned out, he is the leader in five different categories: comfort interface, operating system, functional features and design. On the second and third place were Motorola and HTC with 791 and 781 points. By the way, according to J.D. Power, not entirely happy with users on a modern Smartphone Nokia approved batteries, and none of the manufacturers, Nokia, has failed to fully get sympathy users in this category. Unfortunately, the iPhone is giving to all its competitors 4.
J.D. Power study results also show that the average length of each Smartphone to 20.5 months. This indicator grew by 17% over last year. According to respondents, increase maintenance fees and costs, as well as the unfavorable situation in the economy are the main causes of this phenomenon.
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